Business Process Reengineering

More and more, government agencies are transforming their business processes to achieve operational efficiencies and improve effectiveness.  Business Process Reengineering (BPR) initiatives and programs such as Enterprise Resource Planning (ERP)  implementations, the Federal Activities Inventory Reform (FAIR) Act, and federal competitive sourcing programs, create and necessitate changes in your organization’s structure, policies and resource allocation.   As a result, challenges like these need to be addressed:

• Greater responsiveness to business needs
• Integration and alignment with business planning
• Re-alignment of organizational structures for greater effectiveness and responsiveness
• Need for seamless information transfer and interaction with users
• Need to incorporate and/or align with best practices
• Flexibility regarding changes and new technologies
• Identification of necessary skill sets and resources

To successfully address these challenges and achieve desired outcomes, you will need a reengineering approach that emphasizes involvement, collaboration and teamwork.

About Business Process Reengineering

Business process reengineering is driven by a compelling need for change that radically transforms the capabilities of an organization.  It is the rethinking and transformation of a complete, integrated set of business processes, and the reorganization of work around outcomes instead of tasks.  It requires not only the redesign of business processes, but a concurrent examination and redesign of technology and the organization that support the processes.  It requires alignment of the enterprise's processes, technology and organization around its stakeholders and customers.

We believe BPR efforts require process knowledge, best practices (e.g., in change management and knowledge management), and reengineering expertise to create process, technology and organization designs that can be implemented successfully.  As such, our approach to BPR considers all aspects of your organization, including leadership, decision-making processes, division of labor, span of control, communications, and roles and responsibilities.

APCG has experienced consultants, analysts, and facilitators who can help you, your organization and its stakeholders make the changes necessary to optimize your organizational transformation.  We help you identify, assess, and reengineer your organizational structure, policies and procedures, roles and responsibilities, job definitions, reporting relationships, performance measures, communications and feedback mechanisms.  Working with you and your stakeholders, we will validate a roadmap to achieve desired outcomes to ensure organizational and individual success.