Technology Integration and Change Management

Major technology implementations, such as Enterprise Resource Planning (ERP), bring about a change in the business process with wide ranging implications in job descriptions and functional relationship, and roles and responsibilities.  The result is a drastic change in the organization's structure and the way people work.  APCG’s Technology Integration Change Management aligns and impacts critical elements in your organization to address people issues, mitigate implementation risks, minimize negative perceptions, and reduce barriers to timely implementation, thus enabling your organization to derive full value from the implementation.   We focus on five elements critical for a successful implementation:

1. Leadership - Facilitate leadership alignment, governance and lean decision making about your program and initiatives.
2. Communications and Outreach - Create awareness, educate and engage stakeholders through systematic, structured and integrated communications and outreach.
3. Organizational Structure - Realign decision authorities, job roles and responsibilities with changes in business processes and policy.
4. Training & Support - Deliver focused training to end-users and the project team through multiple targeted delivery channels to effectively build capabilities and capacity.
5. Performance Management - Implement measures, tools, and reinforcing mechanisms to establish and sustain organizational and individual performance aligned with program goals.

APCG consultants have proven experience providing ERP change management in the government arena.  We will work with you to ensure leadership alignment and governance structure that supports appropriate direction-setting activities, enables effective decision making and compels the organization to achieve program goals and outcomes.  APCG’s Technology Integration Change Management deals with managing expectations, building relationships through face-to-face outreach to the user communities, implementing the right training at the right time, and above all, communicating the right message to the right people at the right time.